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Privacy Policy - Convert Videos

Introduction

Qvalitech Engineering OÜ built Convert Videos as a Commercial app. This SERVICE is provided by Qvalitech Engineering OÜ and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use the Service.

If you choose to use the Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, that available here unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

We collect personal information relating to you (“Personal Information”) as follows:

Personal Information You Provide: We collect Personal Information when you use our services or create an account:

  • Account Information: When you create an account with us, we will collect information associated with your account.
  • User Content: When you use our Services, we may collect Personal Information that is included in the input, file uploads, or feedback that you provide to our Services. We collect this data only when it's necessary to provide the Services to you.
  • Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send.
  • Other Information You Provide: We collect other information that you may provide to us.

Personal Information We Receive Automatically From Your Use of the Services: When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions:

  • Log Data: Information that your browser or device automatically sends when you use our Services. Log data includes your IP address, browser type and settings, the date and time of your request, and how you interact with our Services.
  • Usage Data: We may automatically collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
  • Device Information: Includes name of the device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.
  • Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use the Services.

Ephemerally (In Memory) Processed Data: We may collect and process the following data types for the purpose of providing the Services to you. This data is processed on a temporary basis and is not stored by us, never leaves your device or never shared. The app loses access to the data right after finishing the necessary task:

  • Image: We collect image information when you select the file for conversion, we collect image information in order to convert them into the chosen format. When you select a file, it is being processed locally on your device.
  • Video: We collect video information when you select the file for conversion, we collect video information in order to convert them into the chosen format. When you select a file, it is being processed locally on your device.
  • Files and Documents: When you select the file for conversion, we collect files and document information in order to convert them into the chosen format. When you select a file, it is being processed locally on your device.

How we use personal information

We may use Personal Information for the following purposes:

  • To provide, administer, maintain and/or analyze the Services;
  • To improve our Services and conduct research;
  • To communicate with you; including to send you information about our Services and events;
  • To develop new programs and services;
  • To prevent fraud, criminal activity, or misuses of our Services, and to protect the security of our IT systems, architecture, and networks;
  • To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app:

  • Expo
  • Mixpanel
  • Sentry
  • RevenueCat
  • Firebase
  • Rudderstack
  • AppsFlyer
  • Cloudflare
  • CloudConvert
  • Cookies

    Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

    This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

    Security

    We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

    Links to Other Sites

    This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

    Children's Privacy

    These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page, unless another type of notice is required by applicable law.

    Contact Us

    If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].

    Effective date: February 15, 2024